Otter’s New Feature Lets Users Search Across Their Enterprise Tools

Otter, an AI meeting notetaker, is evolving beyond simple transcription and summarization to become a comprehensive workspace. The company is launching an enterprise search feature that allows users to connect and query data from various external applications, positioning itself as a Model Context Protocol (MCP) client.

Key Developments:

• Cross-Platform Data Integration: Users can now connect Gmail, Google Drive, Notion, Jira, and Salesforce accounts. Otter plans to integrate with Microsoft Outlook, Teams, SharePoint, and Slack in the near future.
• Enhanced AI Assistant: The AI assistant is now consistently present across the interface, capable of understanding context (e.g., a specific meeting or channel) to answer user queries.
• Actionable Insights: Beyond searching, users can push meeting summaries to Notion or draft Gmail messages directly from the platform.
• Botless Meeting Capture: Otter has introduced a botless meeting capture feature for Mac and is launching it for Windows, allowing recordings via system audio instead of a bot joining the call. However, the company notes that enterprise clients often prefer bots for transparency and broader attendee access to notes.
• Deduplication Feature: To prevent meeting disruptions, Otter has implemented a feature to avoid multiple bots joining the same call.
• User Growth: Otter reports a significant increase in its user base, now standing at 35 million users.

This strategic shift aims to transform Otter from a niche meeting tool into a central hub for enterprise data and productivity, directly addressing the need for integrated workflows and efficient information retrieval.